Due to high demand peeks, especially during holiday seasons, your order may experience slight processing and shipping delays.

We are working diligently to avoid any inconveniences.

You’ll receive your order updates directly to your email.

Please note that your package tracking information will be available in 3-5 working days after the order placement.

If the issue persists, please contact our customer support team.

If your order hasn't been shipped yet, we can help you update your shipping information. Please contact us at info@brickedbuilds.com with your order number and the new address you would like to use.

After the order is shipped, updating shipping information may not be available.

It is the customer’s responsibility to provide accurate shipping information, and we are not liable for lost or undelivered packages due to provided incorrect details.

For most of our products we provide digital instructions accessible by scanning the QR code on your package. Simply use your smartphone or tablet to scan the QR code, and you will be directed to the instructions for your specific set. If you encounter issues locating the QR code or accessing the digital instructions, please email us at info@brickedbuilds.com with your order number and the specific model you need assistance with. We are always here to help you!

We apologize if you've experienced issues with missing or defective pieces.

We are committed to ensuring you have a complete and enjoyable building experience.

Please follow these steps:

1. Double-check your entire set.
2. If you are sure that pieces are missing or defective, take a photo of the defective set and clearly mark the problematic pieces.
3. Send the images along with your order number to info@brickedbuilds.com. This will help us identify the issue quickly and expedite the replacement process.

Rest assured, we will investigate the matter promptly and provide you with the necessary missing or replacement pieces.

BrickedBuilds offers large variety of most popular car models. If you haven’t found what you’ve been looking for - you can always contact us for special custom model request.